01
Who is responsible
CNC CARVING HUB is the registered business responsible for the personal data described in this policy. The workshop is located at Shop No. 3, Wincons Jewel, Mandopa Road, near Estylo Saloon, Navelim, Goa 403707.
02
Information we may receive
- Enquiry and contact details: your name, phone number, email address and the messages you choose to send.
- Project information: drawings, reference images, dimensions, material, quantity and intended use that you share for discussion or quotation.
- Technical information: IP address, browser or device information, requested pages, timestamps, security events and error logs generated by the website, hosting or security infrastructure.
The short project brief on the homepage prepares a WhatsApp message in your browser. Its answers are not stored on this website. Information is shared only when you choose to continue to WhatsApp.
03
Why we use information
We use relevant information to respond to enquiries, understand and quote requested work, communicate about an agreed project, maintain necessary business or transaction records, protect the website, investigate errors and comply with applicable legal obligations.
04
WhatsApp and Instagram
The website links to WhatsApp and displays content from the official CNC Carving Hub Instagram account. When you open WhatsApp, Instagram content or another external service, that provider may process technical and account information under its own privacy terms. Instagram embeds are loaded only when the portfolio approaches the visible part of the page.
05
Cookies and similar technologies
The current public website does not use advertising pixels or Google Analytics. Essential website, hosting or security functions may use technical storage. Embedded third-party content may use cookies or similar technologies controlled by that provider.
06
Sharing and retention
We do not sell or rent personal data. Information may be handled by service providers that support website hosting, security or communications, or disclosed when required by law. We retain information only for as long as reasonably necessary for the stated purpose, ongoing project communication, record-keeping or legal requirements.
07
Access, correction and erasure
You may ask what personal data CNC CARVING HUB holds about you, request correction or updating, request erasure where applicable, withdraw consent for future processing, or raise a privacy grievance. Some information may need to be retained when required for an existing purpose or by law.
08
Security and children
We use reasonable technical and organisational measures intended to protect information. No online method is completely secure. This website and its workshop services are not directed to children, and we do not knowingly request personal data from children through the website.
09
Policy updates
We may revise this policy when the website, services or legal requirements change. The latest version and its update date will remain available on this page.